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Got Questions? We Have Answers

Browse our most frequently asked questions below, or contact our team for personalized help.

Not exactly. BriefCraft extracts and structures information from your existing conversations and notes. It identifies objectives, audience, tone, deliverables, and timelines — then presents them in a clean brief format you can edit and refine.
Slack threads, email chains, meeting transcripts, Google Doc notes, or any unstructured text. You can combine multiple sources into a single brief.
Yes. BriefCraft adapts to campaign briefs, design briefs, content briefs, video production briefs, and more. The output structure adjusts based on the type of project it detects.
Absolutely. You can set default sections, required fields, and team-specific templates so every brief matches your workflow.
Yes. All inputs are encrypted in transit and at rest. We do not use your content to train models, and you can delete any brief and its source data at any time.
BriefCraft is BriefCraft generates structured creative briefs from messy Slack threads, meeting notes, and email chains. It extracts objectives, audience, tone, deliverables, and timelines so creative teams can start working faster. It is designed for teams and organizations that want to work smarter, not harder.
Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.
Absolutely. BriefCraft scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.
BriefCraft combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.
Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.
We take security seriously. BriefCraft uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.
Yes. BriefCraft integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.
Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.
Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.
We maintain 99.9% uptime across all plans, with a 99.99% SLA available for Enterprise customers. Our infrastructure is distributed across multiple regions for maximum reliability.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfer for annual Enterprise plans. All payments are processed securely through Stripe.
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle. All changes are prorated.
Yes! Annual billing saves you approximately 20% compared to monthly billing. That is like getting 2+ months free every year.

Still Have Questions?

Our support team is here to help. Reach out and we will get back to you as soon as possible.